Jennifer Coppage is our Medical Records Team Leader and has been working at Blue Ridge Ortho for 20 years. She describes herself as easy going and lives by the mantra “keep negativity out of your life.” The aspect of her job she loves most is being able to help patients. Scroll down for the complete Q&A with Jen.

Q: What is your job title?

A: Medical Records Team Leader

Q: What does your job entail?

A: Process all records request from attorneys, insurance companies, subpoenas, patients; scan and file all documents in the patient's chart

Q: What do you like most about your job?

A: Being able to help patients when they are needing something

Q: What is the best career lesson you’ve learned so far?

A: Never give up

Q: What would you do (for a career) if you weren’t doing this?

A: Probably go back to school and do nursing

Q: What do you like to do when you aren’t working?

A: Spend time with family, go to gym when have time

Q: Where’s your favorite place in the world?

A: Key West

Q: What is your motto or personal mantra?

A: Keep negativity out of your life

Q: What is the one thing you can’t live without?

A: My phone

Q: What is the best movie of all time?

A: Too many to name... remember the titans, star is born, the notebook, etc.

Q: If you could have any superpower, what would it be?

A: Go back in time

Q: What is one food that you cannot resist?

A: Tacos

Q: If you could snap your fingers and become an expert in something, what would it be?

A: Live everyday to the fullest; live everyday like it's your last

Q: What’s the best advice you were ever given?

A: Save more of your money